Scheduling, Cancellation, Class Policy/Payment, Refund Policy
A. 1:1 TRAINING POLICY: Energy Fitness 1:1 sessions are scheduled and paid for in advance, based upon availability. All sessions are provided on Saturday and Sunday only, and must be scheduled no later than 72 hours in advance (based upon availability). Payment must be made at the time of the reservation. There will be no exceptions.
B. MONTHLY & DAILY TRAINING: Training classes are from month to month. Payments are due each month on the same date. Payments made four (4) days after the due date will incur a $10 late fee. Invoicing will be cancelled and resubmitted with the late fee. Daily payments are due upon arrival before class begins. No "next day" payments will be accepted. There are no make up days, thus sessions do not rollover to the following month. Energy Fitness classes are separated based on skill and ability. Adults and Athletes will be required to adhere to their designated time.
C. CANCELLATIONS: Cancellations of 1:1 (one on one) appointments requires 24 hours notice for that session. Clients are offered 1 opportunity to reschedule without penalty. If the rescheduled appointment cannot be met, the process to reserve and pay for a new session is required. If cancellation is less than 24 hours to the 1:1 session, this will result in a requirement to reschedule with no refund.
D. WASHINGTON PARK POOL CLASSES: ALL Washington Park Pool fees are separate from Energy Fitness. Daily/monthly fees, must be paid upon arrival to the pool. Exact payment of $10.00 CASH ONLY is required to participate. Without exact cash payment, services will not be rendered.
E. REFUND POLICY: There are no refunds for services. All payments are final. We do not accept checks as a form of payment. However, we do accept cash, debit card, Cash App, Apple Pay, PayPal, Venmo and Credit Card payments with the exception of the Pool.
Client Liability Waiver
I am aware of the risks in observing or participating in the activities offered and sponsored by Energy Fitness and I understand that all sports or fitness that I will execute and participate in are entirely at my own risk and perils.
I assume complete responsibility and liability for those risks and for the injuries that may occur as a result of these risks, even if injuries occur in a manner that is not foreseeable at the time I sign this agreement.
I realize that by voluntarily assuming the risks involved, I will be solely responsible for any loss or damage I sustain, including personal injuries to me, damage to my property, or damage arising out of my death.
It is understood that Energy Fitness is responsible for any damage that would be resulting from a fault of Energy Fitness and/or its representatives.